Delivery Information for the UK

We aim to despatch orders within 24 hours once we have received payment. We offer Royal Mail, Parcel Force and DPD delivery.  If a delivery timeframe is offered, please be aware this is our aim and not a guarantee from ourselves and our shipping partners.

PLEASE NOTE: If non-personalised and personalised items are on the same order they are shipped from two locations and shipping is charged separately for each and added together

PLEASE NOTE THESE ARE NOT GUARANTEED SERVICES

To get an exact shipping cost please use the shipping calculater in your Shopping Cart above the Cart Totals.

General Posting 

Orders must be received by 12 noon.  If you miss the deadline please call us on 07710 607007 as we may still be able to despatch it.  

1.  Orders placed on Friday will not be delivered until the following Monday
2.  Orders placed after 12 noon on Friday and at the weekend will not arrive until the following Tuesday with the exception of Bank Holidays and then the order will be delivered on a Wednesday.  Please note these are not guaranteed services. 
3. If non-personalised and personalised items are on the same order they are shipped from two locations and shipping is charged separately for each and added together
4. Personalised products are NOT eligible for Next Day Delivery, if you choose this option we will send it Next Day but this will not reduce the lead time just the delivery time.

Personalised Items - Lead Times

PLEASE NOTE: - If your order has NOT arrived this must be reported to us within 10 days of placing your order , so that we can investigate.