Delivery Information for the UK

We aim to despatch orders within 24 hours once we have received payment. We offer Standard and Next Day Delivery.   

If a delivery timeframe is offered, please be aware this is our aim and not a guarantee from our shipping partners.

PLEASE NOTE: If non-personalised and personalised items are on the same order they are shipped from two locations and shipping is charged separately for each and added together

POSTAGECOSTDELIVERY TIME
RM UK Standard From £4.953 - 5 days
RM UK Standard - Personalised GiftsFrom £2.503 - 5 days (plus lead time - see table below)
Next Day DeliveryFrom £6.951 - 3 days - (order must be placed before 10.30am - Mon - Fri)

To get an exact shipping cost please use the shipping calculater in your Shopping Cart above the Cart Totals.

Items weighing more than 7kg or extra large items will be quoted for separately. Please call or email us for a quote

Next Day Delivery

Orders must be received by 10.30 Monday to Friday. If you miss the deadline please call us on 07719622203 as we may still be able to despatch it.  

PLEASE NOTE: 
1.  Personalised products are NOT eligible for Next Day Delivery, if you choose this option we will send it Next Day but this will not reduce the lead time just the delivery time.
2.  Next Day Delivery - Orders placed after 10.30am on Friday and at the weekend will not arrive until the following Tuesday with the exception of Bank Holidays and then the order will be delivered on a Wednesday. 
3. If non-personalised and personalised items are on the same order they are shipped from two locations and shipping is charged separately for each and added together

Personalised Items - Lead Times

ITEMLead Time + Delivery Time
Booksup to 3 working days + delivery time
Ceramics & Glassup to 4 working days + delivery time
Gold Foil Blocked Pencilup to working 7 days + delivery time
Plushup to working 3 days + delivery time
Embroidery up to 3 working day + delivery times

PLEASE NOTE: - If your order has NOT arrived this must be reported to us within 10 days, so that we can investigate.